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POPIA & Privacy Policy

Your privacy matters to us. Learn how Rolewise Recruitment collects, uses, protects and manages personal information in accordance with South African privacy legislation.

POPIA Compliant South African Law Personal Information Protection
Privacy Notice

Protection of Personal Information

This notice explains how Rolewise Recruitment handles personal information provided by candidates, employers and website visitors.

Our commitment to your privacy

Rolewise Recruitment respects the privacy of every individual who interacts with our website and recruitment services. We are committed to handling personal information responsibly and in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other applicable South African legislation.

By using this website, submitting information, applying for employment opportunities or engaging with Rolewise Recruitment, you acknowledge that your personal information may be collected and processed for legitimate recruitment, employment and business-related purposes.

What is Personal Information?

Personal information is information that identifies or relates to an identifiable individual. Depending on the recruitment service involved, Rolewise may process information such as:

Identity Information

Name, surname and identification details where required for legitimate purposes.

Contact Details

Telephone numbers, email addresses and other communication information.

Qualifications

Educational qualifications, certifications, skills and professional training.

Employment History

Previous employment, experience, references and professional history.

How We Obtain Information

Personal information may be collected directly from you when you interact with Rolewise, including when you submit a CV, apply for a vacancy, complete an online form or communicate with our recruitment team.

Where lawful and appropriate, information may also be obtained from other legitimate sources, such as professional profiles, references, previous employers, verification providers or other publicly available professional information.

Why We Collect Personal Information

Rolewise collects and processes personal information primarily to provide professional recruitment and employment-related services.

  • Matching candidates with suitable employment opportunities.
  • Assessing candidate suitability for specific vacancies.
  • Introducing suitable candidates to prospective employers.
  • Managing applications and recruitment processes.
  • Communicating relevant employment opportunities.
  • Conducting lawful reference and qualification verification.

When you voluntarily submit your CV or personal information to Rolewise for recruitment purposes, you acknowledge that your information may be used for legitimate recruitment activities.

  • Your CV may be presented to potential employers where relevant to an opportunity.
  • Employment history and references may be verified where appropriate.
  • Academic and professional qualifications may be verified.
  • Background checks may be conducted where legally permitted and relevant to a role.
  • Driver's licence information may be verified where relevant to the position.
Important

Rolewise will seek to process personal information only for lawful, reasonable and relevant purposes connected with our recruitment and business activities.

How We Protect Your Information

Rolewise takes reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or unlawful disclosure.

Access to personal information is limited to authorised persons who require the information for legitimate recruitment or business purposes.

  • Access to information is restricted to authorised personnel.
  • Reasonable security measures are applied to information systems and records.
  • Information is handled only where there is a legitimate business or legal purpose.

Sharing of Personal Information

Personal information may be shared where necessary to provide recruitment services or where required or permitted by law.

  • Prospective employers considering candidates for relevant positions.
  • Service providers assisting with legitimate recruitment activities.
  • Regulatory authorities or other parties where disclosure is required by law.

Rolewise does not sell personal information or knowingly distribute candidate information to unrelated third parties for their own marketing purposes.

Your Privacy Rights

Subject to applicable legislation and any lawful limitations, individuals may have rights relating to the personal information held about them.

Access

Request access to personal information held about you.

Correction

Request correction or updating of inaccurate information.

Object

Object to certain forms of processing where permitted by law.

Deletion

Request deletion where the applicable legal requirements are satisfied.

Retention of Information

Rolewise may retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain appropriate records, comply with legal obligations, resolve disputes and protect legitimate business interests.

When information is no longer required and there is no lawful reason to retain it, reasonable steps may be taken to securely dispose of or anonymise the information.

PAIA

The Promotion of Access to Information Act, 2 of 2000 (PAIA), provides individuals and organisations with certain rights to request access to records held by private and public bodies, subject to the requirements and limitations contained in the Act.

Legal Jurisdiction

This website and the services provided by Rolewise Recruitment are governed by the laws of the Republic of South Africa.

Any disputes relating to the use of this website or the services provided by Rolewise shall be subject to the jurisdiction of the applicable South African courts.

Privacy & POPIA Enquiries

If you have a question about your personal information, would like to request access or correction, or have a privacy-related enquiry, please contact Rolewise Recruitment.

Last updated: September 2026